Google AdWords Sends Out Wrong Email To Advertisers

Oct 6, 2011 - 8:29 am 2 by
Filed Under Google Ads

AdWords LogoYesterday, Google accidentally sent out an email to AdWords advertisers who cancelled their ads, telling them their ads are now running.

If you received an email from Google saying "Your ads are now running" regarding your AdWords account, disregard it, it was a bug.

AdWords representative, Bindu, said:

AdWords advertisers who canceled their account or who are now no longer responsible for the payment to the account received the email: "Your ads are now running." This email is not accurate.

If the account was canceled, it will remain in a canceled state and ads will not serve. If you are no longer responsible to pay for the account, you may ignore the message.

Our engineers are now working on solving this issue. Sorry for any inconvenience.

I personally did not receive this email, did you?

Forum discussion at Google AdWords Help.

 

Popular Categories

The Pulse of the search community

Search Video Recaps

 
- YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: December 24, 2024

Dec 24, 2024 - 10:00 am
Google Ads

Google Ads Policy Disapproves Ads Pointing To Sites With Manual Actions

Dec 24, 2024 - 7:51 am
Google Ads

Google Ads New Asset-Level Conversion Data in Performance Max

Dec 24, 2024 - 7:41 am
Google Maps

Google Search Rolls Out AI Organized Restaurant Results

Dec 24, 2024 - 7:31 am
Google Ads

Google Ads PMax Campaigns To Brand Guidelines Enabled After January 20

Dec 24, 2024 - 7:21 am
Google Search Engine Optimization

Google Launches Merchant Center Next Glossary

Dec 24, 2024 - 7:11 am
Previous Story: Where's The Google Logo For Steve Jobs?