For the past several weeks, whenever I went to my AdWords account and clicked on a client from my MCC view, I was presented with a promotion to add Google TV ads into my marketing mix.
The thing is, the promotion was placed on the "Campaigns" tab and was stuck there. Clicking on the Campaigns tab did not take me to my campaigns. It felt that I had to sign up with Google TV ads in order to see my existing campaigns. I figured out a work around where I would click on the Home tab and then go to Active Campaigns" and then go through that way, but it was annoying.
Here is a screen shot of the Campaigns tab containing, even today, the TV ads promotion page:
Now, I thought I had a caching issue with my browser, so I didn't complain and let it slide. Heck, I had my work around.
That is until I see a Google AdWords Help thread with complaints from other AdWords advertisers today. Google responded that they are aware of the issue and working on a fix.
Googler, Vincent, a Google AdWords PM said:
Sorry for the inconvenience.This is an issue we're aware of and we'll be rolling out a fix for this shortly (this week!) that will make it straightforward to navigate back to your online campaigns. As Jan already pointed out, there is a temporary workaround:
1. Click on "Home" 2. Under "Active Campaigns" click "Online" 3. You should then be able to access and manage your online campaigns.
However, with this workaround the UI won't remember your setting so you'll need to continue to access it that way until we roll out the fix.
Best regards, Vincent
Again, this has been an issue for the past several weeks for me. The workaround is simple but I doubt everyone knows about it. Hope this helps you.
Forum discussion at Google AdWords Help .
