Ask Jeeves Branded Response Customer Service Poor

Dec 19, 2005 - 8:19 am 0 by
Filed Under Ask.com

We have an interesting thread at our forums named Are Ask Jeeves UK Thieves? This thread describes a UK advertiser's experience with working with Ask Jeeves. In the UK, Ask Jeeves has an advertising program named Branded Response. This program is described as follows;

Branded Response is one of Ask Jeeves premium ad placements. These ads appear prominently near the top of the results page and offer strong targeting, performance and branding opportunities. Branded Response placements are triggered by user keywords and offers high click-throughs. Branded Response is integrated within the results and is highly functional by allowing users to perform searches, fill in forms and begin the online buying process within the ad placement.

The member in the forums reports shocking information about how he was treated with the program. He accounts 33% of clicks, being outside of his target market. More shocking then that is that when reported, Ask would not comply with a refund.

Forum discussion at Search Engine Roundtable Forums.

 

Popular Categories

The Pulse of the search community

Search Video Recaps

 
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: March 28, 2025

Mar 28, 2025 - 10:00 am
Search Video Recaps

Search News Buzz Video Recap: Google Core Update Done, Will Site Recover, AI Mode Expands, Google Ads PMax Search Terms & More

Mar 28, 2025 - 8:01 am
Google Maps

Google Local Knowledge Panel With Promotion Clipable Coupons

Mar 28, 2025 - 7:51 am
Google Maps

Google AI Overviews Itinerary, Lens Tour Guide, Maps Screenshot & Track Prices

Mar 28, 2025 - 7:41 am
Google Ads

Google Tests Contactless Label In Place Of Curbside Pickup

Mar 28, 2025 - 7:31 am
Google Ads

Google Ads WhatsApp Conversation Goals Get Diagnostics & More

Mar 28, 2025 - 7:21 am
Previous Story: WebmasterWorld Back in Search Engine Index