Microsoft Refunds adCenter Advertisers Too Much

Mar 6, 2007 - 7:53 am 0 by
Filed Under Bing Ads

This is funny, remember the huge adCenter overcharge bug a couple weeks ago? Yea, they did refund adCenter advertisers very soon after.

I am now spotting reports at the WebmasterWorld thread that they refunded advertisers too much!

Well, we were overcharged by about $4k, and then we were credited by about $8k, and then they took back the over-credit, and supposedly TODAY they have it all right. At least, that's what the guy who called me said. I'm going to have to have my customer call his credit card company to be sure. What a mess.

I had 1400-ish bucks in incorrect clicks. They credited my CC the $1400, even though only $400 had been actually charged to my card. So, then they charged my card $1000 to even it out. They did give me a $200 ad credit for the trouble--which was cool.

So they refund everything to the advertiser. Then they remember that the advertisers actually did get clicks and should not be refunded for everything. So they charge the advertiser's cards for that difference. Pretty funny. But maybe it makes it easier for Microsoft to keep track of this way?

Forum discussion at WebmasterWorld.

 

Popular Categories

The Pulse of the search community

Search Video Recaps

 
- YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Google Updates

Google Search Ranking Volatility Spiked Friday - April 25th

Apr 27, 2025 - 8:45 am
Search Forum Recap

Daily Search Forum Recap: April 25, 2025

Apr 25, 2025 - 10:00 am
Search Video Recaps

Search News Buzz Video Recap: Google Earnings Report, Ranking Volatility, AI Overviews Harm Clicks, Search Ads Grow & More

Apr 25, 2025 - 8:01 am
Google Search Engine Optimization

Google: Image Streaming Is Not SEO Friendly

Apr 25, 2025 - 7:51 am
Google

Google Mobile Tests Search Snippet With Blue URL & URL / Site Name Switch

Apr 25, 2025 - 7:41 am
Bing Ads

Microsoft Advertising Suspends Client Connection Requests Temporarily

Apr 25, 2025 - 7:31 am
Previous Story: Google Related Links Are Not AdSense Ads