Some Users Having Issues With Google's Keyword Tool

Oct 14, 2009 - 8:41 am 0 by
Filed Under Google Ads

I am seeing several reports from two forum threads, including Google AdWords Help and WebmasterWorld that some users are having time out or session issues with using the Google Keyword Tool within the AdWords interface.

One person said that the new beta keyword tool is fine, while the other one said only the new keyword tool is having issues. It seems to me to be a cookie or caching issue with these folks browsers. Maybe Google did make a slight change that is impacting older browsers or maybe something went wrong on these user's browsers. I am not sure, but I know it is working for me.

Google AdWords representative, Bindu said:

I'd strongly recommend you upgrade to the latest version of your browser and/or clear cache and cookies.

The error some of these users are getting is:

Your session has expired. Please return to the AdWords homepage and login again.

Here are instructions on clearing cookies and instructions.

Forum discussion at Google AdWords Help.

 

Popular Categories

The Pulse of the search community

Search Video Recaps

 
Video Details More Videos Subscribe to Videos

Most Recent Articles

Bing Search

Bing Copilot Answer Buttons To Image & Video Search

Apr 1, 2025 - 7:21 am
Google Search Engine Optimization

April 2025 Google Webmaster Report

Apr 1, 2025 - 7:11 am
Search Forum Recap

Daily Search Forum Recap: March 31, 2025

Mar 31, 2025 - 10:00 am
Google Updates

Google March 2025 Core Update Impact Multiple Poll Results

Mar 31, 2025 - 7:51 am
Google News

Google To Pay $100 Million To Settle Old Ad Lawsuit On Clicks Outside Geo Target

Mar 31, 2025 - 7:41 am
Google Ads

Google To Allow Double Serving Ads In Different Ad Locations On Same Page

Mar 31, 2025 - 7:31 am
Previous Story: Fetch As Googlebot Shows Only 100Kb But Real Googlebot Gets More