Google Maps has been a extremely important area for SEOs and SEMs to focus on for their clients. Ranking in the Google results that have a maps result is often critical to these businesses and those map results come up more often in the web results at Google on a daily basis. So when you see bugs reported, especially ones that can end up in a competitor claiming your spot, you get worried.
A Google Maps Help thread has an excellent video demo of a possible bug or issue with how Google Maps citations can be poached from competitors. I am not sure what the issue here is, but let me share the video here.
The video is on ScreenCast.com is about 4 minutes long. It was created by the Small Business Online Coach and documents the issue very well.
I am not sure how serious this issue is, what do you think?
Forum discussion at Google Maps Help.