Bug: Google Maps Pulling Wrong Star Ratings

Jul 14, 2010 - 9:03 am 3 by

Google Maps has become an extremely popular local search destination. Thus, making sure your Google Maps reviews are in order is an important part of your overall SEO and SEM routine.

A recent report at Google Maps Help forums has a confirmed bug where Google is pulling the wrong star values from third party review sites. In one case, Google is counting 4 out of 5 stars as 1 out of 5 stars - yes, that can be devastating.

Here is an example:

Look at this Google Places page review:

Google Maps Pulling Wrong Star Ratings

Google Maps shows one star, but when you click through and look at that specific review, it shows up as four stars:

Google Maps Pulling Wrong Star Ratings

Google's Joel Headley confirmed the bug and said "We're working on a fix and hope to get it resolved soon. It will likely be a multiple weeks before it's resolved."

Oh, if you are bored, feel free to drop my company a positive review. :)

Forum discussion at Google Maps Help.

 

Popular Categories

The Pulse of the search community

Search Video Recaps

 
Video Details More Videos Subscribe to Videos

Most Recent Articles

Google Updates

Google Search Ranking Volatility Hits February 4th & 5th

Feb 5, 2025 - 7:51 am
Bing Ads

Microsoft Advertising Lists Performance Max & Feature Updates

Feb 5, 2025 - 7:41 am
Google

Google AI Overviews With Detailed Comparison Mode

Feb 5, 2025 - 7:31 am
Google News

Alphabet Google Ad Revenue Up 10% Again, Hitting $72.5 Billion

Feb 5, 2025 - 7:21 am
Google

Report: Google AI Overviews Are Killing Click Through Rates

Feb 5, 2025 - 7:11 am
Search Forum Recap

Daily Search Forum Recap: February 4, 2025

Feb 4, 2025 - 10:00 am
Previous Story: Are Competitors Stealing Your Links?