Google notified some advertisers last night that they are expected to receive $16 million dollars and $6 million dollars in credits. I am sure others got similar astronomical credit notices. Don't retire anytime soon, it is a bug, and Google will fix the amount if they have not done so already.
This credit was NOT related to Google pulling down ad reporting because they had another bug that used the ad account and budget of a different advertiser to advertise the products of another advertiser. Google said it would issue credits, but these credits are not related to this issue.
Maybe there was some sort of bug with the automated credits for Local Service Ads since these credits are related to a Local Service Ads.
Tom Waddington received a notice that he is "expected to receive a $16,021,000 credit to spend towards leads next month," related to this bug. He posted this image on X and wrote, "Nice... Local Services Ads credit. Can we cash out instead?"
Here is a screenshot of that notice:
Anthony Higman received a notice to, Google told him he would expect a $6,179,300 credit.
Ginny Marvin, Google's Ads Liaison, explained this is a bug with the credit system and Google will fix it. So don't get too excited, she wrote on X, "Thanks for bringing this to our attention. We have identified an issue and the team is working to address it."
Here are some of those posts:
Bwhahahaha we have them in ALL accounts too, but I only got $6 Million! LOL pic.twitter.com/AhfT3PSdVK
— Anthony Higman (@AnthonyHigman) August 7, 2024
Thanks for bringing this to our attention. We have identified an issue and the team is working to address it.
— AdsLiaison (@adsliaison) August 7, 2024
Forum discussion at X.
Update: Google removed the massive credits:
— Tom Waddington (@tomwaddington8) August 8, 2024
