Google Ads Phrase & Broad Match Keyword Preferability & BERT

There is a ton to pack into Google Ads announcement that they named "matching the most relevant keyword to every search." There is a change to both phrase and broad match keywords when they match are handled, what happens when they are not identical and how Google uses BERT to better match keywords to queries. Google said Google Ads rolled out "improved understanding of search intent and more predictability in how keywords match."

George at Search Engine Land did an excellent job breaking it all down for you but in summary this is what changed.

When a search is identical to one of your keywords in your ads, Google in February changed it so phrase match will expand to cover additional broad match modifier traffic. In short, an exact match keyword that is identical to a query is now always preferred as long as its eligible to match. Going forward, both phrase and broad match keywords will follow the same behavior, Google said.

Here is the example given by Google... Let's say someone searches for "sushi delivery near me", and you have the broad match keywords sushi delivery and sushi delivery near me. Before this update, both of these keywords would be eligible to serve. Now, the keyword sushi delivery near me is preferred because it is identical to the search term. Note that if you have an eligible exact match keyword that is identical to the query, it will still be preferred over the phrase and broad match keyword.

Now when a search is not identical to any of your keywords, Google would previously handle it that when you had multiple keywords that were eligible to match and none were identical to the search, your Ad Rank would determine which keyword served. Now, Google said it will consider relevance signals in addition to Ad Rank when determining which keyword is selected. Google said that relevance is determined by looking at the meaning of the search term, the meaning of all the keywords in the ad group, and the landing pages within the ad group.

Here is the breakdown Google put together to explain it:

Google said "going back to the previous example, let's say someone now searches for "quick sushi delivery near me", and you have the phrase match keyword "fast sushi delivery" and the broad match keyword food delivery. In this instance, the phrase match keyword will be selected because it's more relevant, even if it has a lower Ad Rank than the broad match keyword."

Finn summed up a lot of the feedback on this over here:

Saying Exact will take precedence is *predictable*

Saying "If you have exact match or phrase match keywords that are deemed similar or less relevant than these broad match keywords, there is still a chance the exact or phrase match keyword will be selected" is *not predictable*

— Greg Finn (@gregfinn) September 23, 2021

Here is more on this:

Also, FTA this is horrid generic advice:

"Also note that when you use broad match with Smart Bidding, there’s no benefit to using the same keywords in multiple match types."

— Greg Finn (@gregfinn) September 23, 2021

Question is how much more preferred? What's the tipping point for near match KWs in the bid landscape. Do they prefer the match by 10%? 50%? What does preferred actually mean practically?

TBH - I thought Google would have ALWAYS preferred the most precise match.

— Matt Van Wagner (@mvanwagner) September 23, 2021

#ppcchat pic.twitter.com/Glrap9nZl3

— Greg (@PPCGreg) September 23, 2021

BERT For Google Ads

Also, Google said it is now using BERT for Google Ads and matching keyword. Google said "since 2019, our research team has made significant improvements in how we interpret language, queries, and search intent—and your keywords now use this same technology to connect you with more people that are searching for what you have to offer. Since your broad match keyword can match to a variety of queries, this technology is particularly useful for broad match. For example, a highly specific query like “1995 5 speed transmission seal input shaft” is now able to match with the broad match keyword auto parts because we can tell they’re related, even though none of the words in the query and in the keyword actually match. This means that broad match can now help you find more relevant, high-performing traffic using fewer keywords."

Here is how Ginny Marvin summed it up:

2. We’re also now taking relevance signals into account, not just Ad Rank, when multiple keywords are eligible to match to a query. This helps us choose the most relevant keyword. More on how it works: https://t.co/vsFOf5qJ9o pic.twitter.com/p2o0pzkRgi

— AdsLiaison (@adsliaison) September 23, 2021

Hi Greg, There’s no benefit to using the same keywords in multiple match types when using broad match w/ Smart Bidding (tCPA, tROAS) because broad match already covers the same queries that PM & EM would cover. BM + Smart bidding will optimize to achieve your bidding objectives.

— AdsLiaison (@adsliaison) September 23, 2021

Forum discussion at Twitter.

Update: More from Ginny Marvin on this:

2/4 This update means that if you have the same broad match or phrase match keyword as the query, that KW will be preferred. We made this change to exact match in Feb, and this update brings this preference treatment to the other match types. See the example here: pic.twitter.com/GI05276ACQ

— AdsLiaison (@adsliaison) September 24, 2021

4/4 So, bringing it back to your car keywords. You can set up your “used car” keywords in an ad group w/ ads linking to your used car landing page. If you also have the broad match KW “cars” in your account, your “used car” KWs won’t match to it even if it has a better Ad Rank.

— AdsLiaison (@adsliaison) September 24, 2021