It seems like the public is becoming aware of an issue that we've been discussing for over five years now, competitors closing down your business on Google Maps.
Simple advice to business owners on Google Maps - check your listing periodically to ensue the data is correct and that no one closed down your business.
The new article reads:
The owner of the 'Serbian Crown' restaurant is taking Google to court. The eatery suffered a 75 percent drop in customers over weekends in early 2012, and for a long time, owner Rene Bertagna could not understand what was going on. Then, a regular diner mentioned Google Places had listed Serbian Crown as closed on weekends and Mondays.
It isn't that hard to do, to mark a business closed, especially if they are not aware they have a Google Maps listing.
So please be careful.
Now, should Google be sued? Should they be liable? That is for a lawyer to decide.
Forum discussion WebmasterWorld.