A Google Places Mess, The British Airways Snow Delays

Dec 20, 2010 - 8:30 am 0 by
Filed Under Google Maps

British Airways Google Places MessAs some of you know, there is a some major snow storm in the UK which is causing huge delays and cancellations at Heathrow airport in London. As you can imagine this is a huge disaster for British Airways who is currently dealing with a huge mess on their web site and Twitter account.

That being said, it is also a huge disaster for a business that has nothing to do with British Airways.

A Google Places Help thread reports that there is a Place page for the British Air Transport Association, a trade group, on Google Maps. The thing is, people are confusing it as British Airways and calling the number.

The person said, "thanks to the weather chaos they're getting hundreds of phone calls every hour from irate BA travellers, and some people have even showed up at their offices demanding refunds, etc."

Can you imagine?

Looking at the place page now, it appears the phone number was taken down. So I assume the calls have stopped.

Forum discussion at Google Places Help.

 

Popular Categories

The Pulse of the search community

Search Video Recaps

 
- YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: April 25, 2025

Apr 25, 2025 - 10:00 am
Search Video Recaps

Search News Buzz Video Recap: Google Earnings Report, Ranking Volatility, AI Overviews Harm Clicks, Search Ads Grow & More

Apr 25, 2025 - 8:01 am
Google Search Engine Optimization

Google: Image Streaming Is Not SEO Friendly

Apr 25, 2025 - 7:51 am
Google

Google Mobile Tests Search Snippet With Blue URL & URL / Site Name Switch

Apr 25, 2025 - 7:41 am
Bing Ads

Microsoft Advertising Suspends Client Connection Requests Temporarily

Apr 25, 2025 - 7:31 am
Google

Google Search Behind The Music Generative AI Section

Apr 25, 2025 - 7:21 am
Previous Story: Google Sunsetting Base API For Two Shopping APIs