Below is live coverage of the Landing Page Optimization panel from the SES San Francisco 2011 conference. This coverage is provided by Shanon Woodruff at RankSmart.
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Moderator:
Crispin Sheridan, SES Advisory Board & Sr Director of Search Marketing Strategy, SAP
Speakers:
Jessica Bowman, CEO, SEOinhouse.com
Allison Fabella, SEO & Social Media Manager, The Atlanta Journal-Constitution
Simon Heseltine, Director of SEO, AOL Inc.
Moderator:
Bryan Eisenberg, SES Advisory Board and NYTimes Bestselling Author, bryaneisenberg.com
Speaker:
Nathan Richter, Strategic Services Director, Monetate
Joe Weller, Marketing Director, RealNetworks
How to get through the frustration of testing and developing your landing page.
Joe Weller us up next:
Overview
A out RealNetwords
Steps we've taken
Examples
Summary
Two Confessions of a former AdWords junkie:
- The biggest opportunity in paid search is optimizing is what happens after the click
- Landing page optimization can bring continual improvements to conversion.
Now he is discussing what RealNetworks is and it's history.
-Shared technical Team
-Competition for resources
-Previously had a "gut" fell nature of marketing
-Now, more data drive and this approach to testing is part of that
Now he has a chart showing how landing page optimization has helped increase their conversion rate - 490% in CR since Q3 2009
This is a very visual presentation, with very little information that can be described with out seeing the 20-30 images that are being used.
However, the main focus of this presentation is TESTING.
Focus on the post-click
LPO brings continual improvements to CR
Look at segments, not just aggregate
Get an outside perspective
Who is testing now? 61% do less than 5 tests per month
Mindset of a hunter!
It takes diligence, dedication, and effort to succeed in digital marketing.
Opportunity lucks in every segment , or every metric.
Start with high volume or high value segements
Inbonund
Visitor Profile
Time
Average conversion improvement range 5-20%
Always do a test of more copy, more text, or more video. The Goal is to help the customer differentiate between what are the best products for them.
Badging:
Conversion impact as high as 55%
Use all of the real estate wisely - with extra real estate use phone numbers, GEO location, and further information.
Q: Have you used any specific products for testing?
A: They use their own personal tools and "Test and Target" from Adobe. Also, "User Testing." A tool that will let you watch the user and listen to them. Weller is trying to reach out of the qualitative. Never presume to know how people search.
Q: Different traffic segments could respond in different ways?
A: Using "Test and Target" we are trying to figure out how to do this. When you identify a winner you sometimes have to do a winners campaign. Identify the target and test.
Q: Can you throw out some eCommerce sites that are good at landing pages
A: Amazon is the poster child of landing pages.
Q: If you have lots of products, can you use dynamic landing pages.
A: Yes, just make sure it has all of the elements you need
Q: What is a good time frame for testing
A: Tool: Google Duration Calculator. It will all be dependent on your site and the many variables. Two things, behavioral and volume.
Q: Were you using "Test and Target" and Site Turners"
A: Yes