How I Deal With SEO Outsourcing Calls

Aug 25, 2014 - 8:39 am 41 by
Filed Under Search News

salesmanIf you are anything like me, you get several sales pitches a day, including one or two requests from companies to outsource your SEO or web development to them. My company on average gets three phone calls a day with SEO and web development outsourcing requests.

My old solution was to say, "we don't outsource." But it doesn't help, more and more companies call every day.

So we got creative and implemented Lenny. Lenny is an Asterisk PBX based IVR that basically deals with these calls in an automated fashion. You can learn more about it at itslenny.com but we basically integrated it into our PBX and now when we get these unwanted calls, we transfer them to Lenny.

It goes like this.... Someone calls and you detect they are selling you something. You say, oh, you need to talk to Lenny, I'll transfer you to Lenny. Then Lenny takes over.

Remember, Lenny is a robot. Here is a recording I took on Friday of a company trying to outsource SEO services that spoke to Lenny. It went on almost twenty minutes!

Amazing, don't you think?

Forum discussion at Google+ and Reddit.

Image credit to BigStockPhoto for sleazy salesman

 

Popular Categories

The Pulse of the search community

Search Video Recaps

 
- YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: March 12, 2025

Mar 12, 2025 - 10:00 am
Google Ads

Google Ads Increases Negative Keywords For PMax Campaigns To 10,000

Mar 12, 2025 - 7:51 am
Google Ads

Google Ads Review Process Uses AI & Human Evaluation For Policy Violations

Mar 12, 2025 - 7:41 am
Google

Google Search Paperclip Icon For Search Results

Mar 12, 2025 - 7:31 am
Google Ads

Google Ads Editor Version 2.9 Is Now Out

Mar 12, 2025 - 7:21 am
Google Ads

Google Ads Now Suggests Experiments When Dismissing Recommendations

Mar 12, 2025 - 7:11 am
Previous Story: Google Search Now Understands More Than One Language At A Time